Titus Trading is an online marketplace dedicated to offering a curated selection of clean, eco-friendly, and sustainable beauty and health products. We carefully source products that align with our values of environmental responsibility and personal well-being.

At Titus Trading, we prioritize sustainability at every step. From our product selection process to our packaging materials, we strive to minimize our environmental footprint. We also prioritize transparency, providing detailed information about the ingredients and sourcing practices behind each product.

Titus Trading is more than just a marketplace; it's a vision brought to life by Sonal Penner in 2023. Named after her beloved dachshund, Titus, who embodies a zest for life and a love of the outdoors, Titus Trading reflects Sonal's commitment to promoting clean, eco-friendly, and sustainable beauty and health products. With a passion for environmental responsibility and personal well-being, Sonal aims to make eco-conscious choices accessible and convenient for all.

We believe in making sustainable shopping easy and accessible to everyone, regardless of where they are on their eco-journey. You don't need to be off-grid or a raw vegan to shop here. Our goal is to provide a nonjudgmental space where anyone can find clean, eco-friendly, and sustainable beauty and health products that align with their values and lifestyle. Whether you're just starting to explore sustainable living or you're a seasoned environmental advocate, you're welcome here. We're all about making positive choices that work for you and the planet.

Clean beauty products are formulated without potentially harmful ingredients like parabens, sulfates, phthalates, and artificial fragrances. They often prioritize natural and organic ingredients that are gentle on your skin and the environment.

Clean beauty offers a healthier alternative for your skin and well-being. It also minimizes your exposure to potentially harmful chemicals and supports sustainable practices.

We carefully vet each brand and product to ensure they meet our strict criteria for cleanliness, sustainability, and efficacy. This includes examining ingredients, manufacturing processes, and ethical sourcing practices.

Yes, all of our products are cruelty-free. We do not support any form of animal testing.

While many of our products are vegan, not all fall under this category. We strive to clearly label each product with its specific certifications.

Many of our products are formulated with gentle, natural ingredients that are suitable for sensitive skin. However, we recommend reviewing the ingredient list and conducting a patch test before trying new products, especially if you have known sensitivities.

While China is a major player in the beauty industry, we prioritize sourcing from US-based companies and manufacturers whenever possible. This reduces the environmental impact associated with long-distance transportation and supports the local economy. Additionally,it allows for greater transparency in our supply chain, ensuring our products meet our strict sustainability and ethical sourcing standards.

Since we carry a wide variety of products from many different manufacturers, there can sometimes be variations in packaging design from what's shown on our website. Here are a few reasons why:

• Manufacturer updates: Companies may update their packaging from time to time. We do our best to keep our website photos current, but there may be a slight delay between a packaging change and the update on our site.
• Regional variations: Some manufacturers produce different packaging for different regions. The photos on our website may not reflect the specific packaging available in your area.
• Limited edition packaging: Manufacturers may offer limited edition packaging for certain products. The website photos may show the standard packaging, while you receive the special edition (which is still the same great product!).

The terminology in the sustainability space can be confusing. We've written a detailed blog post breaking down these terms and what they signify in the context of our products. Check out our Green Glossary.

We partner with brands that prioritize eco-friendly practices, such as using recycled or recyclable packaging materials. We also continuously seek ways to reduce our own environmental impact.

We have a comprehensive blog post explaining the various certifications associated with our products. You can learn more about them here.

We are currently exploring carbon offset programs to offer a more sustainable shipping option. In the meantime, we use eco-friendly packaging materials whenever possible.

Currently, we ship within the United States only. This decision reflects our commitment to minimizing our carbon footprint. We are actively exploring ways to expand our shipping capabilities to other regions in a sustainable manner.

More details about shipping can be found on our dedicated Shipping Policy page.

We want you to be completely satisfied with your purchase. For most products,we offer a 14-day return policy. However, some exceptions may apply.

Please see the product details page for specific return information on each product.

If you are not happy with your order, please contact us within 14 days of receiving your shipment for assistance with returns.

You can find more details on our Refund Policy page.

Yes, we appreciate the loyalty of our customers. Sign up for our newsletter to receive exclusive discounts, promotions, and updates on new products.

We'd be happy to answer any further questions you may have. You can contact us through our contact form or email us directly at support@titustrading.com.